Terms of Sale
This document establishes the general conditions of the contractual relationship for the sale of products of the PETITPRAIA brand, owned by PRAIA ARTICLES TÈXTILS SL (hereinafter PETITPRAIA) with registered office at C/ AV. DEL MARÇÓ, 12 08540 CENTELLES, with NIF B63979603 and represented by Maria Remei Casas Corrius with NIF 46214287-L, by users (hereinafter CONTRACTING PARTY) who express their desire to purchase products and services found on the website WWW.PETITPRAIA.COM (hereinafter, Products) through a request made via the internet through this website.
These user requests constitute the specific conditions to which these general conditions are associated, which the CONTRACTING PARTY must necessarily accept electronically prior to the purchase of the Product. These conditions are presented to the CONTRACTING PARTY through the website WWW.PETITPRAIA.COM, so that they can read, print, archive, and accept them. The CONTRACTING PARTY cannot purchase the Product without this acceptance having occurred.
The CONTRACTING PARTY will always have these general conditions available in a visible place on the website. The domain under which PETITPRAIA operates has been duly notified to the Mercantile Registry of Barcelona with the following data: Reg. Mercantile Registry of Barcelona, Sheet 317781, Folio 14, Volume 38009, first inscription.
These general conditions, together with the request for specific products made by the CONTRACTING PARTY - specific conditions - imply the formalization of the purchase and sale contract between PETITPRAIA and the CONTRACTING PARTY, who states that they have read, understood, and accepted these conditions.
For any doubts, queries, or suggestions, the CONTRACTING PARTY can send us their comments by mail or email to:
PRAIA ARTICLES TEXTILS, S.L.
Customer Service Department
Av. Font del Marçó, 12
08540 Centelles (Barcelona)
Spain
T +34 93 881 00 80
M hi@petitpraia.com
RIGHTS AND OBLIGATIONS OF PETITPRAIA
Product Delivery.
PETITPRAIA undertakes to deliver the Product to the address indicated by the CONTRACTING PARTY in the order form where the specific conditions that are attached to these general conditions are stated. PETITPRAIA will not be responsible for errors caused in the delivery when the data entered by the CONTRACTING PARTY in the order form does not correspond to reality or has been omitted. The delivery times for each country will be indicated on the same website once the destination country has been selected. The period indicated on the website always refers to business days (Monday to Friday). If, for reasons beyond PETITPRAIA's control, the delivery date cannot be met, the contracting party will be informed of this circumstance and a new delivery date will be established, with a maximum period not exceeding thirty (30) days from the date of formalization of the purchase.
Responsibility of PETITPRAIA.
PETITPRAIA will in no case be responsible for:
(i) Errors, delays in access by the CONTRACTING PARTY when entering their data in the order form, slowness or impossibility of reception by the recipients of the order confirmation or any anomaly that may arise when these incidents are due to problems in the Internet network, fortuitous events or force majeure and any other unforeseeable contingency, beyond the good faith of the company. In any case, PETITPRAIA undertakes to solve any problems that may arise and to offer all necessary support to the CONTRACTING PARTY to reach a quick and satisfactory solution to the incident.
(ii) Errors or damages caused by inefficient or bad faith use of the service by the CONTRACTING PARTY.
(iii) The non-operability of the email address provided by the CONTRACTING PARTY for sending the order confirmation within twenty-four (24) hours of placing it.
(iv) PETITPRAIA has absolute responsibility for the quality of the Products, accepting returns as long as they are defective or do not reach the CONTRACTING PARTY in correct condition. PETITPRAIA will be responsible, in this case, for the expenses incurred as a result of such return, provided that the CONTRACTING PARTY communicates this fact within fourteen (14) days from the date of delivery and the Product has not been consumed, used, or altered in any way. PETITPRAIA is exempt from all liability in relation to possible breakages or defects of the Product produced after its delivery. Likewise, PETITPRAIA will not have any responsibility in relation to those Products that have already been consumed or used without any incident by the CONTRACTING PARTY who intends to make a claim. The CONTRACTING PARTY, before signing for the delivery of the order, must check that the Product is delivered in perfect condition. If they give their conformity at the time of delivery, it is understood by both parties that the Product was delivered in perfect condition. PETITPRAIA will check the defective Products that are returned. If it considers that the returned Product does not present any defect or if the defect or damage falls outside the scope of PETITPRAIA's responsibility, PETITPRAIA reserves the right not to accept the return and not to proceed with its refund, as well as to exempt itself from any costs associated with the improper return.
To the maximum extent permitted by law, the CONTRACTING PARTY expressly waives any contractual or extra-contractual liability for any possible damages or losses derived from what is indicated above in this clause. In any case, PETITPRAIA's liability, if it breaches what is stated in this agreement according to the terms of these general conditions, will be limited to the refund of the amount that the CONTRACTING PARTY may have paid for the purchased Product, and always after the CONTRACTING PARTY has returned the Product in question.
In this regard, PETITPRAIA informs that it has made an effort to display the colors of the Products as close to reality as possible. However, the color of the Products that appear on the CONTRACTING PARTY's screen may be subject to variations depending on the quality of the computer monitor, so PETITPRAIA cannot guarantee that the colors that appear on the CONTRACTING PARTY's monitor accurately match reality.
RIGHTS AND OBLIGATIONS OF THE CONTRACTING PARTY
PRICE
The price to be paid for the Product requested by the CONTRACTING PARTY will be that indicated on the website and appearing in the CONTRACTING PARTY's specific request at any given time, which requests will constitute the particular conditions of the specific order. PETITPRAIA will send confirmation of the order and its total amount within twenty-four (24) hours. The prices of the Products appearing on the website always include VAT.
In the case of the Canary Islands, Ceuta, Melilla, and Andorra, VAT will be deducted from the total cost of the Product. The customs clearance costs for export will be borne by the CONTRACTING PARTY, and will be added to the total cost of the order. Customs costs at destination (import) must be paid by the CONTRACTING PARTY at destination.
To the price appearing on the website for each of the Products offered, the relevant shipping costs must always be added. The cost of shipping will be detailed on the same website at the moment the CONTRACTING PARTY indicates the delivery address. The transport price includes VAT for national and EU shipments.
PAYMENT
The CONTRACTING PARTY undertakes to pay in advance the amount for the Product actually requested in the following amount and form:
· Debit/credit card
· PayPal
RETURNS AND EXCHANGES. REFUNDS
Returns will not be accepted after fourteen (14) days from the delivery date of the order, in the case of an incorrect or defective order or if the Product does not satisfy the CONTRACTING PARTY. Returns will not be accepted if PETITPRAIA has not been notified in advance (Telephone: +34 93 881 00 80, Email: hi@petitpraia.com) and has consented to the return of the Product. If a return proceeds, PETITPRAIA will provide the CONTRACTING PARTY with the carrier's data so that they can manage the return directly with the carrier.
Once PETITPRAIA receives the return, it will inspect the merchandise and verify that all the Product is in good condition. Only Products that are in exactly the same conditions as when they were received can be returned. PETITPRAIA will not accept any return of products that are used, not originally labeled, or that have been tampered with from their original packaging.
In case of any error or damage to the merchandise not attributable to the CONTRACTING PARTY, the CONTRACTING PARTY may choose between demanding the repair or replacement of the product, unless one of these two options is disproportionate or objectively impossible. In the latter case, the amount paid for the product will be reimbursed to the CONTRACTING PARTY.
(i) Refunds.
Refunds will be made using the same payment method that the CONTRACTING PARTY used when placing the order, with a maximum period of thirty (30) days from the date of acceptance of the return, upon receipt by PETITPRAIA of the returned Product and acceptance of the same. Only the amount paid will be reimbursed once PETITPRAIA has examined the Products and accepted their return. The transport costs generated by said return will be borne by PETITPRAIA in the event that the return is due to withdrawal.
If PETITPRAIA does not accept said return, the CONTRACTING PARTY must arrange for the collection of the returned Product at PETITPRAIA's address at their own expense. PETITPRAIA is authorized to charge them for the transport costs generated by such improper return.
In the event that the reason for the return is due to an error or fault in the product, PETITPRAIA will bear these transport costs.
In matters not provided for herein, the provisions of the general law for the defense of consumers and users and the law on information society services and electronic commerce will apply subsidiarily.
WARRANTY
The invoice attached to our shipments will serve as your warranty. PETITPRAIA guarantees the quality of the Product it covers, under the legally established terms, for a period of two (2) years from the date of delivery.
In those incidents that justify the use of the warranty, the customer will choose between repair, replacement of the item, or, if this is not possible, the refund of the merchandise amount, under the legally established terms.
The WARRANTY will lose its value if some data on the invoice is modified, altered, or replaced, and will not cover the following Product defects:
(i) Those due to wear and tear from normal use.
(ii) Those due to improper use of the Product, including, among others, abnormal and unusual use, or use contrary to the use instructions and/or lack of maintenance provided by PETITPRAIA.
(iii) Any defect in the Product caused by negligence in use, accident, force majeure, or any others produced after delivery.
(iv) Those caused by manipulation or repair of the purchased Product by an unauthorized third party, other than PETITPRAIA personnel.
In matters not provided for herein, the provisions of the general law for the defense of consumers and users and the law on information society services and electronic commerce will apply subsidiarily.